How to Cancel and Refund Railway Train Ticket in Bangladesh

Bangladesh Railway Train Tickets are available to purchase online and through Counters. You may need to cancel your trip or journey when the situation changes. In this case, you can cancel your Railway Train Ticket and Get a Refund. Here we are sharing the railway ticket cancellation process and refund process.

How to cancel Railway Train Ticket

Bangladesh Railway provides an advance ticket for up to 5 days. You may purchase tickets anytime between 8.00 AM to 10.00 PM. Sometimes passengers need to cancel their train tickets. The railway ticket cancellation process is easy, and you have to follow the rules for Online tickets and Counter Tickets.

We are sharing how to cancel the online and counter tickets with Ticket cancellation charges and a refund policy. If you have purchased a Train ticket from Bangladesh Railway E-Ticket, you must follow the Cancel and Refund Online Ticket. If you have purchased Train Ticket from Railway Counter, follow the Cancel and Refund Counter Ticket.

Cancel E-Ticket/Online Ticket

If you have purchased a Railway ticket online, you have to return the Ticket online, and you will get a refund. Here are all the details for Online Ticket cancellation and Refund.

Online Tickets are cancellable on refundable until it printed from railway counters. If you purchase Ticket online and print it from the Counter and it will be unable to return or not refundable. A few tickets are non-refundable, and you can not refund them. Let’s see the Return and Refund for E-Tickets.

Railway E-Ticket/Online Ticket Cancellation Process:

1. Log in to Railway Portal/App and go to your E-Ticket Purchase History
2. Click on Cancel Button Shown below the Ticket
3. A Popup will open for Confirmation, and Click Confirm Ticket Cancellation
4. After Confirming, you will receive an OTP to the registered Phone number
5. Now enter the OTP and click on  Verify
6. After Completing OTP Verification, a Successful Massage will show.
7. Refund in Progress will show below the Ticket, and Refund will complete within 7 Working days

Cancel Counter/Offline Ticket

Let’s know how to cancel the counter Ticket and get a refund.

If you have purchased a ticket from the Counter, you have to return the Ticket to the Counter where you bought it from. Then you have to charge the cancellation fee. You can see the Cancellation charge below. You must contact the Ticket Return and Refund Counter to get a Refund. Make sure that you have to return the Ticket that you purchased to get a refund. After deducting the cancellation charge, you will get an instant refund.

Ticket Cancellation Charges

Let’s see the Bangladesh Train Ticket Cancellation Charges.

Journey Date/Time	Deduction Amount (Whichever is more)
48 hours before Journey	BDT 40 or 10% of the Ticket Fare
Less than 48 hours and more than 24 hour	BDT 40 or 25% of the Ticket Fare
Less than 24 hours and more than 12 hours	BDT 40 or 50% of the Ticket Fare
Less than 12 hours and more than 6 hours	BDT 40 or 75% of the Ticket Fare
less than 6 hour	No Refund

Let’s see the Cancellation Charges in Bengali:

যাত্রার তারিখ/সময়	কর্তনের পরিমাণ (যা বেশি)
যাত্রার ৪৮ ঘন্টা পূর্ব পর্যন্ত	৪০ টাকা অথবা টিকিট ভাড়ার ১০%
৪৮ ঘন্টার কম এবং ২৪ ঘন্টার বেশি	৪০ টাকা অথবা টিকিট ভাড়ার ২৫%
২৪ ঘন্টার কম এবং ১২ ঘন্টার বেশি	৪০ টাকা অথবা টিকিট ভাড়ার ৫০%
১২ ঘন্টার কম এবং ৬ ঘন্টার বেশি	৪০ টাকা অথবা টিকিট ভাড়ার ৭৫%
৬ ঘন্টার কম	অফেরতযোগ্য

How to get a refund

We already discussed above how to cancel the train ticket. You have to cancel and return the train ticket first to get a refund.

If you have purchased a train ticket from the Counter you have to return the ticket at the counter and you will get refunded instantly after deducting the cancellation charges.

If you purchased the Ticket from the Website or an Android App, you would get a refund in your Bank. Your Refund will process within seven working days after ticket cancellation. Mobile Banking systems like Bkash, Nagad, and Rocket are the most used payment methods.

You will get your refund in Mobile Banking Systems if you have used Bkash, Nagad, or Rocket Payment Method, and ATM Cards methods will be refunded to your Bank Accounts. Ensure that you will get the Refund after deducting the ticket cancellation charge.

Refund Policy

Bangladesh Railway Ticket return/refund policy:

• In case of ticket return 48 hours before the commencement of the journey, BDT 40 or 10% of the ticket fare, whichever is more, will be deducted;
• In case of fewer than 48 hours and more than 24 hours, BDT 40 or 25% of the ticket fare, whichever is more, will be deducted;
• In case of fewer than 24 hours and more than 12 hours, BDT 40 or 50% of the ticket fare, whichever is more, will be deducted;
• For less than 12 hours and more than 06 hours, BDT 40 or 75% of the ticket fare, whichever is more, will be deducted;
• No refund for less than 06 hours and service charges for online purchases are non-refundable.

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